As the Botswana high education environment evolves, tertiary education providers are required to devise strategies to remain relevant and competitive while providing quality services to the public.
Botswana Accountancy College (BAC) has stepped up to the challenge with the acquisition of an ISO 9001:2015 quality management system accreditation by the Botswana Bureau of Standards (BOBS) last Friday at a ceremony conducted at the BAC Francistown main campus.
ISO 9001:2015 is an international standard that establishes standards for a quality management system (QMS), which is a collection of business processes and procedures that strives to guarantee that the quality of products or services meets or exceeds customer expectations.
Organisations use the standard to demonstrate their capacity to consistently produce products and services that fulfill consumer and regulatory criteria.
Speaking at the award event, BAC Executive Director, Serty Leburu, stated that ‘Moselewapula’ the name they have given to the Quality Management System, is their confirmation of the quality commitment made to stakeholders.
“Mosewapula ensures that quality is continuously improved. Without progress, the College will eventually be eclipsed by competition, as the teaching and learning environment is always changing. In order to maintain or increase market share, BAC must continuously improve,” stated Leburu.
She said that the ISO 9001:2015 accreditation is a mark of distinction and a statement from BAC to all stakeholders that they are dedicated to internationally recognised best quality practises and services.
In his keynote address, Francistown Deputy Mayor- Lesego Kwambala, stated that the City of Francistown appreciates the role that BOBS plays in promoting quality education in institutions of higher learning.
“The Tertiary Education Policy of 2008 states, under the subheading “Strategic Change Agenda,” that there will be an increased focus on quality, accountability, and performance development of formal quality assurance systems and increased oversight, monitoring, and evaluation of performance of tertiary education institutions to ensure both improvement and accountability.We are thrilled to be a part of this advancement in policymaking,” Kwambala remarked.
In conclusion, the Deputy Mayor stated that this achievement demonstrates BAC’s commitment to the maintenance, enhancement, and excellence in all its academic offerings and services that go beyond customer expectations, which includes ensuring that the Teaching, Learning, Research, Assessments, and Community Engagement initiatives are of high quality.
