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DHL aims to grow Botswana market

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Leading international express service provider, DHL Express, have invested P10 million in Botswana to support trade growth in the country.

The investment includes a newly-upgraded corporate office and a world-class service centre to manage the increased volume of inbound and outbound shipments.

When launching the facility in Gaborone last week, the Minister of Trade and Industry Vincent Seretse commended DHL for demonstrating commitment to contributing to the Botswana economy.

“DHL continues to be a key contributor to the economy and a key partner in the communities of Botswana. At present, the company creates opportunities for local communities through a network of 13 agencies across Botswana. As a result, DHL directly employs over 50 people, and indirectly employs over 300 people through the retail partners and partner agencies; a contribution that is undoubtedly worth commending,” lauded Seretse

Charles Brewer, Managing Director of DHL Express Sub Saharan Africa, said that DHL’s investment in Botswana affirms their commitment to Africa, and more specifically, Southern Africa.

“We consider Botswana a key market for us and will continue our expansion plans in the region, which includes an aggressive retail outlet expansion strategy. We have a firm belief in Africa delivering on its obvious promise,” he said.

Mokgethi Magapa, Country Manager for DHL Express Botswana, said that the rapid growth in Botswana has necessitated the expansion of the Gaborone office to efficiently accommodate the inbound and outbound flow of parcel volumes.

“With Gaborone being the capital city, we receive a significant volume of shipments – the majority of which comes from South Africa, which is the country’s biggest trade lane. The recent upgrade allows for effective shipment movement and will ensure that we are able to effectively accommodate the growth in parcel volumes,” he said.

Magapa explained that the new facility makes use of a drive-in model, thereby maximising productivity and increasing the volume of parcels processed daily to ensure the faster delivery of shipments to all customers.

He said the increased capacity will enable them to handle a double digit increase in parcels processed per hour, and will allow further growth of up to triple digits if required.

“We understand that to achieve growth, we need to ensure that we have the best-in-class facilities. The upgrades to our network operations and ongoing expansion will assist us in meeting these expectations while maintaining our excellent service standard,” Magapa concluded.

The service centre is expected to receive, sort, re-weigh and transport incoming shipments to their intended destinations.

The P10 million upgrade includes an increase in floor space and advancements in the technology and processes, including a direct loading facility, retrofitted vehicles and state of the art security systems.